Unauthorized parking is a persistent problem for property managers, condominium boards, and business owners across Ottawa. Vehicles parked in fire lanes, blocking accessible spots, or occupying reserved tenant spaces create liability issues and frustration. Ottawa Towing Solutions provides professional impound and parking enforcement towing that is fully compliant with Ontario's Consumer Protection Act and the City of Ottawa's towing bylaws.
We work with commercial property managers along Merivale Road, condominium corporations in Centretown and Westboro, shopping centres, restaurant owners in the ByWard Market, and private lot operators throughout the city. Our process is transparent: signs must be properly posted, our tow authorization documentation is thorough, and vehicle owners can retrieve their cars from our secure compound during business hours. We follow every regulation so that our clients are protected from disputes.
Our secure impound lot features 24-hour video surveillance, gated access, and proper lighting. Vehicles are stored safely and released upon proof of ownership and payment of applicable fees, in accordance with Ontario law. We maintain detailed records of every impound, including photos, timestamps, and authorization forms, which protect both the property owner and the vehicle owner.
If you manage a property in Ottawa and need a reliable towing partner for parking enforcement, we can set up a service agreement tailored to your needs. That includes signage consultation, regular patrol schedules, and on-call towing for urgent violations. Contact us at 613-290-6150 or email dispatch@ottawatowingsolutions.ca to discuss a partnership.
If your vehicle has been towed from a private lot, the retrieval process is straightforward. Call us at 613-290-6150 to confirm your vehicle is in our compound and to learn the applicable fees. When you arrive, bring valid government-issued photo ID along with your vehicle registration. We accept cash, debit, and all major credit cards. Our staff will walk you through the paperwork, return your vehicle, and provide a detailed receipt. If you believe the tow was unauthorized, we can provide copies of the signage photos and authorization records for your review or for filing a complaint with the city.
- Fully compliant with Ontario towing regulations
- Secure impound lot with 24-hour surveillance
- Thorough documentation for every impound
- Signage consultation for property managers
- Scheduled patrol and on-call service options
- Transparent release process with clear fee schedules